Partnership working throughout COVID
A partnership approach to health and wellbeing
The HSCP is committed to collaborative working and has a strong track record of delivering with our partners. So, when the pandemic began to impact upon people's lives across Renfrewshire, we had the infrastructure and relationships already in place to provide a quick, flexible response to address people's rapidly changing needs in this challenging period.
This approach has resulted in a variety of new or enhanced support for individuals. Some examples of these are highlighted below.
COVID Assessment Centre (CAC)
The CAC ensures that COVID-19 symptomatic people can be cared for within the community, while also ensuring hospital and GP capacity is used for those with the most serious illnesses.
'Hear for you' helpline
'Hear For You' is a free phone service, managed by RAMH, and designed to provide support for anyone who wants to talk about their feelings around the practical, emotional and financial impact that COVID-19 has had on their lives.
Befriending Support
Befriending gives people who may be lonely or socially isolated the opportunity to talk to someone in person or by phone. Some of our partners, such as Roar - Connections for Life and Active Communities, have volunteers who have been carrying out this vital role during the pandemic.
Carers Centre Practical Support
The Carers Centre ensured that unpaid carers continued to get the support they needed, ensuring they could access practical things like PPE, providing devices to get online and moving support online so unpaid carers could access training, group support and social events.
Neighbourhood Hubs
The Hubs recruited local volunteers to carry out a range of tasks for people who had to shield or self-isolate. This included delivering food packages, befriending, delivering medicines, and dog walking.
Renfrewshire Bereavement Network
A funded collaboration, led by Accord Hospice, the Bereavement Network provides support to people experiencing loss or dealing with grief by offering access to the most appropriate advice, guidance and counselling from a single point of access.
"In many ways, the crisis has brought Strategic Planning Group members closer than ever; the relationships formed and developed during 2020 are strong. A recognition perhaps, that only in working together can we possibly tackle the aftermath of the pandemic, because we need one another". - Karen McIntyre, Engage Renfrewshire, Co-chair of the Strategic Planning Group
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